Page 54 - Conference Book The 3rd IConVET "Future of TVET Graduates: Developing Talent for Industry 4.0 and The New Normal"

The 3 International Conference
rd
on Vocational Education and Technology (IConVET)
th
Universitas Pendidikan Ganesha - Bali | 7 November, 2020
USER EXPERIENCE EVALUATION OF ACADEMIC
PROGRESS INFORMATION SYSTEMS USING
RETROSPECTIVE THINK ALOUD AND USER
EXPERIENCE QUESTIONNAIRE

I M A O Gunawan , G Indrawan , Sariyasa 1, c
1, b
1, a

1 Computer Science Department, Universitas Pendidikan Ganesha, 81116,
Indonesia

a
b
Email : agusokagunawan@gmail.com, gindrawan@undiksha.ac.id,
c sariyasa@undiksha.ac.id

Abstract. SIsKA-NG is the result of an advanced development of the thesis
management information system at the Computer Science Study Program,
Ganesha University of Education. Usability evaluation needs to validate
development results based on user requirements. This research aims to
identify problems and user satisfaction when using SISKA-NG with student
access. This research uses Retrospective Think Aloud in specifying
difficulties or user suggestions and User Experience Questionnaires to
obtain user satisfaction scores. Evaluation was carried out on 20 respondents
who were selected using simple random sampling from 139 active SIsKA-
NG users. Retrospective Think Aloud produces 4 recommendations for
improvement of SIsKA-NG. User satisfaction analysis shows that all aspects
of the user experience are in the excellent category. The average score for
each aspect is as follows: attractiveness aspect is 2,23, perspicuity aspect is
2,30, efficiency aspect is 2,49, dependability aspect is 2,55, stimulation
aspect is 2,30, and novelty aspect is 2,35. Future research will focus on the
evaluation of SIsKA-NG in all other study programs at Undiksha
Postgraduate.

| IConVET 2020 | 54

https://conference.undiksha.ac.id/iconvet/ | 54 |